IMPORTANCE OF PROMOTING SALES IN ELECTRONIC SHOPS FOR B2C CUSTOMERS

Service Quality and its Importance for Rail Freight Customers

Liberalisation process has just started in the Turkish rail market with the new law recently entered into force in order to comply with EU Directives. In the liberalised markets, service quality is the decisive factor that rail undertakings can use to create difference and achieve competitive advantages. The purpose of this paper is to analyse the customer perceived service quality for rail fre...

Perception of Sales Managers, Sales Persons and Customers towards Sales Force Automation Technology in Palestine

In line with the global markets’ current trend, the Palestinian market has recently witnessed consecutive implementations of different sales technologies by leading firms in different industries; one of these technologies is the Sales Force Automation (SFA) technology. However, although the adoption and use of sales technologies have been attractive topics for IT literature over the last two de...

The Invisible Barrier: The Effect of Promoting Agencies on Sales in Electronic Markets for Music

O8: The Importance of Promoting Talent in all Students

The educational system is designed for some students’ kind of minds (e.g., those with strengths in attention, memory, language, social skills), for others, it is a daily struggle. Unfortunately, the academic setting rarely accounts for this variability. Regardless, at some point in time (for whatever reason), almost all students “hit a wall” (or face a challenge) which can mak...

Assurance Hierarchies in B2C Electronic Commerce

The fluid, dispersed market of e-commerce makes it hard to judge the reliability of participants. While early Internet trust practices merge old practices—acknowledgments, customer surveys, audits—into Web technology, a need exists for better approaches to assurance. Ideally, these trust mechanisms should be inexpensive, scalable, and private. The proposed three-level hierarchy of ever more pow...